Why it matters in financial services
Online banking, account opening, statements, and disclosures all have to work for customers who use assistive technology. Inaccessible banking sites are a frequent source of ADA litigation in the US, and Ontario's AODA applies to financial institutions operating there. Accessible services also build trust and widen your customer base.
How A11ytek helps
- Audits of online banking, account flows, and marketing sites
- Accessible statements and disclosures (PDF remediation at volume)
- Remediation with conformance documentation for compliance teams
- Ongoing monitoring as features and products change
- Training for digital and compliance staff
Related industries: government, healthcare, and education.